There are few aspects of everyday life more valuable and less understood than employee benefit plans. Due to the complex nature of the insurance system, most employees never fully understand their insurance plans and, as a result, are frustrated and dissatisfied. Without professional support, most employers and employees are unable to work through the complexities of their insurance plans and cannot hope to have a satisfactory experience with such plans.
At David Justice Financial Services, Inc., our goal is to provide every one of our clients with a level of service support beyond expectations. We will accomplish this goal first, by providing the best insurance carriers and insurance plans available and, second, by being your advocate in all matters to accomplish satisfactory results. We will continuously look for ways to redefine and improve our service in response to the ever-changing insurance industry.
In that regard, we have developed a service pledge which is provided to each of our clients. This pledge includes:
Detailed analysis and product selection at case installation and renewal
Professional on-site enrollment meetings
Source materials for all plans
Full administrative support for company contact person (billing, enrollment, termination, human resource support, expansion of existing plan(s), etc.)
Daily service support for all employees (claims, procedures, prescriptions, appeals, etc.)
Re-education and open enrollment meetings available upon request
Training available for new company contact people in all human resource matters
Employee manual assistance
Full market analysis of all plans, with competitive market data, to accompany renewals
Lunch and Learn at company location